Frequently Asked Questions

1. What does TimeForLuxury.eu do?
It is an online showcase environment for publishing and browsing luxury watch sales listings; however, the platform itself does not facilitate transactions or participate in the buying and selling process.

2. Who is responsible for the accuracy of the data in the listing?
All responsibility for the accuracy, completeness, and legality of the data lies with the user who published the listing.

3. Are sold watches completely removed from the platform?
After a product is sold or a listing expires, the platform reserves the right to retain and display the photo galleries and basic data as reference and archival material.

4. What happens if I provide false information in a listing?
Providing false or misleading information is a violation of the terms of use, which will lead to the immediate closure of the account and listings without warning or compensation.

5. How does the platform handle suspected counterfeits?
In case of suspicion regarding counterfeit or illegal products, the team reserves the right to immediately contact law enforcement authorities without prior notice to the user.

6. What kind of photos should a seller take of the watch?
It is recommended to take photos of the watch from the front, sides, and back, the full length of the strap/bracelet, the buckle/clasp, and, if available, the box and papers.

7. What does the term “Full set” mean regarding a watch?
It means that the watch comes with all original components (box, papers, extra links, etc.), not just most of them.

8. Can I, as a buyer, request to physically try on the watch?
Yes, we recommend physically inspecting and trying on the watch; if a seller refuses without a reasonable cause, they may not be the right seller for you.

9. Does a legal warranty apply when buying from a private individual?
No, when selling from one private individual to another, no warranty applies, making it essential to thoroughly research the product before purchase.

10. How can I ensure the technical condition of the watch?
We strongly recommend taking the watch to a watchmaker for an inspection together with the seller, as fine mechanisms may hide defects that are not visible to the naked eye.

11. What is a reasonable price to ask for a watch?
The price should be based on the actual realized sales prices of similar watches, not on Chrono24 asking prices or emotions.

12. Why shouldn’t I compare watch prices with Chrono24 listings?
The asking prices displayed there are often too high – if the price were right, those watches would have been sold already.

13. What is the recommended way to legally formalize the transaction?
It is recommended to conclude a contract (an email exchange is also sufficient) stating the watch brand, model, numbers (ref and serial), condition, completeness, and price.

14. Who is responsible if the watch later turns out to be a counterfeit or has a hidden defect?
The seller is solely responsible for the authenticity and condition, regardless of whether they were aware of these faults or not.

15. What should I pay attention to regarding the watch’s service history?
You should find out when the last service was performed, if the watch has been polished, what the service interval for that specific model is, and the associated costs.